Privacy Policy

Data Use, Sharing & Confidentiality
At Reflyo, we are committed to protecting the privacy, confidentiality, and security of all information shared with us, whether through our website or via subscription to our services. This section outlines the terms under which data is collected, stored, used, and protected, as well as the expectations we place on both our users and ourselves to ensure that all data is handled responsibly and lawfully.

1.         Purpose Limitation
Any data collected through our website or provided by users during subscription to our services will be used exclusively for the specific purposes for which it was collected. This includes, but is not limited to:

• Providing requested services or features

• Communicating with users about their account or activity

• Improving the performance and usability of our platform

• Sending relevant service updates or promotional materials (only with consent)

We will not use personal data for any purpose that is incompatible with the original reason for which the data was collected unless we first obtain your informed consent. Purpose limitation ensures that your data is only used in ways that align with your expectations.

2.         Prohibition of Unauthorized Sharing or Reproduction
Information shared with or through Reflyo—whether it be personal data, project information, documents, feedback, or analytics—may not be shared, copied, published, stored, or reproduced in any form or by any means outside the purpose for which it was intended. This prohibition extends to:

• Republishing user-submitted data or content

• Selling or transferring data to third parties

• Using content or data for marketing or analysis without permission

• Copying or redistributing materials received through subscription access

All parties interacting with our website and services are expected to respect this confidentiality clause. Violating this principle may result in account termination, legal action, or both.

3.        Data Confidentiality
We treat all user data with the utmost confidentiality. Confidentiality means that we take appropriate technical and organizational steps to ensure that your data is only accessible to those who have a legitimate need to access it for delivering services.
We do not disclose personal data or business information to unauthorized third parties. Access to sensitive data is restricted to a small number of authorized personnel and service providers who are bound by confidentiality agreements and are obligated to process data in compliance with this policy and applicable laws.
In cases where data sharing is necessary for service fulfillment (e.g., payment gateways, email services, cloud storage), we carefully vet our partners and ensure that they adhere to high standards of data protection and confidentiality.

4.         No Commercial Exploitation
Users' data and content will never be used for commercial gain without explicit, informed consent. We do not, and will not, sell or lease your personal data to third parties. Any business use of data, such as showcasing anonymized metrics or aggregating insights for internal improvement, will be done in a way that removes any identifiable elements, ensuring the user's privacy is fully preserved.
Furthermore, we explicitly prohibit any user, partner, or third-party service from:

• Using platform-collected data for advertising or targeting users

• Reproducing Reflyo’s content or user-contributed content without consent

• Extracting, scraping, or mining data from our platform for competitive or commercial purposes

Violations of this policy will be addressed swiftly and may result in suspension or permanent banning from the platform, as well as legal recourse if necessary.

5.         Transparency and User Control
We believe that users should have control over their own data. To that end, we commit to full transparency about:

• What data we collect

• Why we collect it

• How we use it

• With whom we may share it (if at all)

Users have the right to:

• Access their data

• Request corrections or updates

• Request deletion of their account or data (subject to legal obligations)

• Withdraw consent where applicable

These requests can be made at any time by contacting info@reflyo.com, and we aim to respond within a reasonable timeframe, usually not exceeding 30 days.

6.       Data Security and Storage
Reflyo uses appropriate security measures to protect all collected and stored data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS

• Secure password policies and authentication

• Firewalls and anti-malware protection

• Routine security audits and monitoring

Data is stored only as long as necessary to fulfill its intended purpose, to meet legal and contractual obligations, or to support user accounts. Once data is no longer needed, it is safely and permanently deleted from our systems in accordance with industry standards.

7.        Legal Disclosure and Exceptions
While we are dedicated to protecting your privacy, there are situations where we may be legally required to disclose certain information. These situations include:

• Responding to court orders or legal processes

• Cooperating with law enforcement or regulatory bodies

• Preventing fraud, abuse, or harm to others

• Enforcing our Terms of Service

In all such cases, we will evaluate each request carefully and only disclose what is necessary and lawful, always prioritizing user privacy wherever possible.

8.        Third-Party Services and Processors
Our services may be supported by third-party tools and platforms that process user data on our behalf, such as:

• Payment processors

• Email marketing services

• Analytics platforms

• Hosting providers

We only work with third parties who demonstrate a strong commitment to privacy and data security. All third-party vendors are contractually obligated to keep your information confidential and secure and to use it solely for the purposes defined by Reflyo.
We encourage users to review the privacy policies of these third-party services to understand how they may handle your data independently of our platform.

9.        Compliance With Data Protection Regulations
Reflyo is committed to complying with international and regional data protection regulations, including but not limited to:

• The General Data Protection Regulation (GDPR) – for users located in the European Union

• The California Consumer Privacy Act (CCPA) – for users in California, USA

• Any applicable national privacy laws relevant to our users' locations

We regularly review and update our data practices to stay compliant with evolving legal requirements and industry standards.

10.        Your Responsibilities
As a user of Reflyo, you also play a role in protecting the confidentiality and security of data. We ask that you:

• Do not share your login credentials

• Avoid submitting sensitive personal information unless necessary

• Report any suspected misuse of data or security concerns

• Use the platform in a manner consistent with this policy and our Terms of Service

By using Reflyo, you acknowledge and agree to these confidentiality obligations and privacy principles.

Questions or Concerns?
If you have any questions about how your data is handled or wish to exercise your privacy rights, please contact us:
info@reflyo.com